Designs, implements, and oversees the Evaluation processes and practices for Mujeres to ensure that the organization’s licensing, policies and regulatory standards are maintained. Manages outcomes reporting and program compliance for grants and contracts. Supervises DV Program Director. Engages in efforts that increase visibility of culturally responsive approaches to domestic violence. Provides direct services to children affected by domestic violence.



a. Provides administrative, supervision to DV Program Director such as performance evaluation, documentation review, monitoring work plans and professional development.

b. Supervises child and adult therapists (Masters level positions).

c. Maintains a caseload of child participants who have witnessed domestic violence

d. Provides training and supervision for staff conducts child therapy groups for children affected by DV.

e. Supervises DV therapy supervisor.

f. In collaboration with DV Program Director generates training for ICDVPs and professionals in other sectors.

g. Participates in professional, community, public and civic groups affecting DV victims to advance best practices. Serves a visible function in advocating for issues related to the program constituency.

h. Keeps abreast of relevant and current information and practices related to gender violence.

i. Ensures timely and accurate completion of forms, case recording and reports for various funders as well as information required for reporting.

j. Works in collaboration with DV Program Director and Senior VP of Programs to identify critical factors impacting DV services and ensure implementation of resolution.

k. Assist Development team with reports, reports and letters of inquiry as needed.

l. Performs other duties as assigned by Senior VP of Programs and/or President and CEO.


a. Works with the program directors to develop and monitor measurable, evidence–based performance indicators, models and professional standards to be used in the review and evaluation of programs.

b. Monitors the distribution, collection, and processing of participant satisfaction data for all organizational programs.

c. Participates in the planning of new program initiatives to ensure that program evaluation elements are built in, and consistent with, existing systems.

d. Conducts relevant research to strengthen program evaluation.


a. Develops a process for systematic data collection and quantitative and qualitative analysis with the SVP of Programs. This will include collection of participant feedback through surveys or other methods for analysis of trends and patterns.

b. Maximizes the potential of ETO software or similar database software, ensures data quality and develops and produces dashboards, reports, and internal analyses. Supports ongoing staff training of software and data collection.

c. Compiles, summarizes, and generates organization’s quarterly and annual evaluation reports, as provided from programs, for distribution to appropriate staff, management, and board directors for analysis of trends, the tracking of corrective actions and outcomes, and performance improvement planning. These reports may include statistical, narrative and graphic components as appropriate.

d. Prepares an annual Evaluation report for the President and the Board of Directors; and prepares other requested reports related to Evaluation as needed.

e. Provides support to the Board Program Committee to evaluate programs’ services, and whether they meet organization’s expectations regarding outcomes and quality.

f. Supports collection and documentation of success stories and lessons learned.

g. Reviews and supports the updates of the program manuals periodically as appropriate or required.


  • Bilingual (Spanish/English) required.
  • Competency and knowledge working with the service population’s cultural and socioeconomic characteristics.
  • LCPC required.
  • Prior supervisory experience and program evaluation are required.
  • Certified Domestic Violence Professional preferred.
  • Position may require some work on evenings and Saturdays
  • Effective interpersonal skills and written communication.
  • Ability to conceptualize, implement and analyze data for an organization-wide evaluation process.
  • Ability to utilize supervision, consultation, and training for own professional growth and improvement of performance.


  • Master’s degree in social work, counseling, psychology or related field.

Send resume and cover letter to



Provides court advocacy and crisis intervention to victims of domestic violence at civil and Criminal Domestic Violence Court. Comply with provision of services pertaining to the domestic violence program.


1. Conducts recruitment at court by distributing information and brochures to victims at domestic violence, targeting those who are without any advocate or outside support.

2. Opens new cases at domestic violence court on behalf of Spanish speaking victims of domestic violence and provides court advocacy for these cases.

3. Provides IDVA education to Spanish speaking domestic violence victims during individual and group sessions.

4. Provides legal advocacy for Spanish speaking victims of domestic violence in obtaining Emergency Orders of Protection.

5. Provides follow up services and court accompaniment to hearing s scheduled for Plenary Orders of Protection to Spanish speaking victims of domestic violence.

6. Provides transportation to victims of domestic violence as needed.

7. Assess each victim’s case and works with the cook county State Attorney’s to ensure victims receive the full range of benefits from the Order of Protection.

8. Assists and advocates for victims in securing proper assistance, assists in understanding legal proceedings, assists in securing legal reports/documents and provides the necessary information, referrals and linkages within or outside Mujeres (i.e. information on divorce, child support, child custody, etc.)

9. Provides information on Crime Victims Compensation and assists with petition.

10. Provides crisis intervention to in-person and telephone clients at agency.

11. Submits monthly reports, statistical and all required documentation in a timely matter while maintaining client’s records according to service standards.

12. Participates in all required internal agency meetings.

13. Stays aware of changes in the law and implementation policy via training, reading, researching, and contact with other providers.

14. Other VOCA allowable duties as assigned by DV Coordinator (i.e. Media presentations, domestic violence informational panels, etc.)


  • Bachelor’s Degree in Social Services/Legal Field
  • Bilingual, Bicultural (Spanish/English)
  • Illinois Certified Domestic Violence 40-Hour Training
  • Effective interpersonal skills and written communication

Send resume and cover letter to

Mujeres Latinas en Acción hires the most qualified candidates without regard to any person’s race, color sex, gender identity, gender expression, age religion, disability, national, origin, ancestry, sexual orientation, marital status, parental status, military discharge status or source of income.