24-Hour IL Domestic
Violence Hotline


24-Hour Chicago Rape
Crisis Hotline


24-Hour Domestic Violence
Crisis Hotline


24-Hour Chicago Rape
Crisis Hotline

Domestic Violence Intern and Volunteer Supervisor

Domestic Violence Intern and Volunteer Supervisor

Supervises and oversees DV program volunteers and interns. Interviews potential participants for 42-Hour Domestic Violence Training. Assists client calls from IL DV Helpline after office hours. Facilitates domestic violence support groups and provides crisis intervention and case management services to survivors.

REPORTS TO: Domestic Violence Program Director

LOCATION: Hybrid: Work from home/Pilsen Office


  1. Trains, oversees, and supervises interns and volunteers within the DV program
  2. Conducts interviews of potential agency volunteers, interns, and participants of 42-Hour DV Training
  3. Develops, initiates, and maintains recruitment and retention strategies for DV interns and volunteers through community outreach and volunteer recognition events
  4. Establishes and maintains relationships with universities to secure internship opportunities within MLEA and DV Program
  5. Maintains consistent communication with universities to address and support interns’ performance
  6. Conducts periodic review of all interns including performance evaluations
  7. Maintains consistent communication with volunteers and interns and facilitates monthly meetings to coordinate services in the DV Program.
  8. Provides crisis intervention services to survivors, both in person and virtually
  9. Provides case management and community referrals, and coordinates transportation and emergency assistance to survivors enrolled in services
  10. Facilitates domestic violence support groups
  11. Participates in the efforts of creating events to promote awareness of domestic violence, including DV awareness month
  12. Participates in advocacy efforts related to the DV program/agency
  13. Assists calls from IL DV Helpline to ensure client support after office hours
  14. Ensures accurate documentation of services provided by volunteers and interns in a timely manner
  15. Completes and maintains accurate documentation of crisis intervention, case management, and support group services
  16. Maintains accurate documentation of 42-Hour Training participants
  17. Submits reports as needed
  18. Participates in internal and external meetings, as required
  19. Other tasks as assigned by DV Program Director


  • Bachelor’s Degree in social services or equivalent experience
  • Bilingual and Bicultural (Spanish/English) Required
  • Effective interpersonal skills and written communication
  • Illinois Certified Domestic Violence 40-Hour Training preferred
  • Supervisory experience preferred
SALARY: $48,000-52,000

To apply for this position, please submit your resume to Jimena Flores at jflores@mujereslat.org.

Mujeres Latinas en Acción hires the most qualified candidates without regard to any person’s race, color sex, gender identity, gender expression, age religion, disability, national, origin, ancestry, sexual orientation, marital status, parental status, military discharge status or source of income.

Other Career Opportunities


Sexual Assault Counselor

Provides crisis intervention, and group and individual counseling to adult victims of sexual violence. Provide individual and institutional advocacy on behalf of sexual assault victims

Learn More »

Staff Accountant

BASIC FUNCTION: Providing bookkeeping and other back-office accounting functions REPORTS TO: Controller RESPONSIBILITIES Manage the A/P function in processing vendor invoices, expense reimbursements, identify prepaid

Learn More »